What Is Field Service Technician

The field service technician job description will need to be used when the technician is required to deal with troubleshooting a problem that is not caused by something that the customer does.

What is field service technician. Field service technician enablement is both an important topic but also a frequently rolled out buzz phrase that we hear within our industry. Technicians are responsible for the field operation troubleshooting repair and client training of devices in an assigned location. To acquire a field technician job one must possess at least an associate degree or a bachelor s degree in computer science or information systems or in a relevant discipline like computer technology. A technician is someone with advanced practical knowledge in the way certain systems work.

Field technician s work is highly dependent on the industry. Field service technicians work in industries with products that cannot be easily transported because of their size or link to other systems. The service technician uses this knowledge to provide service and repairs to usually mechanized or complex objects like automobiles furnaces plumbing equipment or computers and a vast range of other things. A field service technician is responsible for helping clients install repair and maintain equipment.

Daily work logs and. The field service technician performs different types of support at the customer s location such as troubleshooting setup and installation of systems and equipment. A few of the main duties of a field service technician are troubleshooting the equipment advising the customer on how to use the equipment building relationships with. Many field service technicians service home based.

Apply to field service technician hvac technician field technician and more. A technician that is handling problems that are not related to heating and cooling will not be allowed to provide customer support. A few years ago a friend of mine asked me what i thought about being a field service technician. She was reading about how field technicians and others can change the world by repairing restoring and building their own buildings or doing any other kinds of work in this industry.

Marne martin ceo of servicepower digs deeper into the topic and helps us cut through the hyperbole to understand the key facts within this topic. They are responsible for showing customers how to use their equipment.